How CheckTrail works
One record per check, from the moment it's received until the principal signs off and the receiver confirms it arrived.
Reps and assistants
- Open CheckTrail on a phone (it installs like an app) and photograph the front and back of the check inside a guide frame.
- The amount, check number, date, payer, payee, bank and routing number fill in. Fields that were hard to read are highlighted. You confirm each one.
- Pick the client and account, the product, and add a note.
- Record where it went: clearing firm, product sponsor, returned to the client, or placed on an approved hold. Add the tracking or deposit confirmation number.
- A countdown shows the deadline. You get a reminder two hours before it.
Supervising principals
- A review queue for your branches: checks with problems first, by severity and age, then clean ones.
- See the images, every field, where the check went, and whether it was confirmed received.
- Approve, approve with a comment, send a follow-up task to the rep, or escalate to home office. Approve clean checks in bulk.
- High-severity problems need your written note before they close. Every sign-off is time-stamped in your name.
- A daily email digest of what's waiting.
Home office compliance
- Every branch on one dashboard: checks logged, dollars, on-time forwarding, open problems by type and age, review completion by principal.
- Import the clearing firm's or a sponsor's deposit report as CSV. CheckTrail matches deposits to forwarded checks; you approve. Money received with no blotter entry is flagged.
- Set the rules: deadline, allowed payees, sponsors, hold reasons, review target, confirmation window, holidays, retention.
- Build an exam package for any date range, branch or rep, and share a read-only link with examiners.
- Onboard the firm by CSV: branches and hundreds of reps at once.
What CheckTrail does not do
It doesn't move money or deposit checks — your clearing firm's mobile deposit still does that. CheckTrail keeps the record that proves each check was handled properly.